C&T ECO Consultants: Pioneering Sustainable Energy Excellence
We transform homes and businesses through innovative renewable energy solutions that dramatically reduce carbon emissions while delivering substantial cost savings. Our dedicated team of specialists creates bespoke sustainability strategies, meticulously designed to maximize long-term efficiency and create meaningful environmental impact for generations to come.
About Us
Established in 2015
Founded by visionary industry leaders with over 30 years of combined expertise in renewable energy solutions, technical innovation, and environmental sustainability transformation.
Specialising in Renewable Energy
Our technical excellence is built upon state-of-the-art renewable energy systems and comprehensive retrofit services, meticulously tailored to exceed the highest standards of sustainability, efficiency, and performance.
ECO 4 Specialists
C&T ECO Consultants' unrivaled precision and methodical approach has established us as a premier authority in delivering Energy Company Obligation (ECO) solutions. We deliver a comprehensive suite of services including next-generation boiler replacements and breakthrough insulation technologies, ensuring optimal outcomes for your unique requirements.
Community-Focused Solutions
Our steadfast commitment to developing sustainable, community-centered solutions drives every phase of our projects, from conceptual design through implementation to long-term support and maintenance, creating lasting positive impact for generations to come.
Our Services
Retrofit Installations
Our certified professionals excel in both retrofit installations and precision new setups. We ensure all systems operate at peak efficiency while strictly adhering to safety standards and regulatory requirements across residential and commercial properties. Our proactive maintenance approach guarantees long-term performance and reliability.
Plumbing & Heating Solutions
We deliver bespoke plumbing and heating systems that blend technical excellence with superior energy efficiency. Our specialist designs ensure consistent comfort throughout your property while dramatically reducing energy consumption and operational costs. We focus exclusively on sustainable, durable solutions engineered for years of reliable performance.
Renewable Energy Systems
Transform your property's energy profile with our cutting-edge renewable installations. Our comprehensive solutions—from advanced solar PV arrays and integrated battery storage to smart energy management systems—significantly reduce your carbon footprint while delivering substantial long-term energy savings and enhancing your property's market value.
Heat Pump Installations
Our specialized technicians install cutting-edge air source and ground source heat pumps that provide a sustainable alternative to conventional heating methods. These systems maintain consistent, comfortable temperatures year-round while dramatically reducing environmental impact. Take advantage of various government incentives that enhance the cost-effectiveness of our premium heat pump solutions.
Renewable Energy Expertise

Comprehensive Sustainable Solutions
Integrated approaches that revolutionize energy efficiency
Heat Pump Technologies
Precision-engineered air and ground source systems
Solar PV System Design
Custom-tailored solar arrays for every property configuration
Smart Energy Management
Advanced intelligent systems that dynamically optimize consumption
Tailored Approaches
Personalized strategies aligned with your specific home requirements
Our renewable energy expertise spans a comprehensive portfolio of cutting-edge technologies, enabling us to engineer integrated solutions that substantially enhance efficiency while dramatically reducing environmental footprint. Each project begins with a thorough analysis of your unique requirements, property specifications, and energy consumption patterns to deliver meticulously optimized systems that maximize both performance and sustainability benefits.
Technical Capabilities
PAS 2035 Certified Installers
Our PAS 2035 certification demonstrates our commitment to excellence, ensuring installations exceed industry standards through rigorous quality control, comprehensive documentation, and regular independent assessments.
Gas Safe Registered Engineers
Every member of our Gas Safe registered engineering team delivers superior craftsmanship with unwavering dedication to safety, ensuring all gas installations and maintenance work comply with the highest regulatory standards.
IAA Approved Contractors
As IAA approved specialists, we maintain exceptional technical standards in all insulation installations, implementing rigorous quality assurance protocols and utilizing advanced techniques that deliver superior performance.
HSE Accredited
Our HSE accreditation reflects our steadfast dedication to workplace safety, comprehensive risk management, and strict adherence to health and safety regulations across every project we deliver.
With proven expertise in both cutting-edge new build projects and challenging retrofit applications, our technical capabilities allow us to execute complex installations while maintaining exemplary standards of safety, energy efficiency, and craftsmanship that consistently exceed client expectations.
Community and Sustainability

Investment in our community
Passionate champions of local initiatives that empower growth, foster meaningful connections, and create lasting positive impact within our communities.

Continuous Learning
Committed to elevating our team's expertise through comprehensive training programs, advanced certifications, and ongoing professional development opportunities.

Carbon Footprint Reduction
Executing tangible, data-driven strategies to significantly reduce environmental impact across all operations, from office management to on-site installations.

Future Technology Development
Spearheading cutting-edge solutions that revolutionize energy efficiency standards in the retrofit industry and drive meaningful progress toward a sustainable future.
Our dedication to community extends far beyond conventional business operations. As proud and active sponsors of Ynysygerwn FC, we invest substantially in local sports development while implementing comprehensive sustainable practices throughout our entire value chain – from responsible supplier partnerships to eco-conscious installation techniques and energy-efficient office management. We firmly believe that ethical, forward-thinking business practices generate enduring positive outcomes that benefit both our local communities and the global environment for generations to come.
Meet Our Team
At CTE, our success is built on the expertise and dedication of our talented professionals. Each team member brings unique skills that contribute to delivering exceptional service to our clients.
Leadership
Director
Operations Director
Customer Experience
Our Customer Experience team ensures client satisfaction at every touchpoint, from initial contact through project completion.
Customer Experience Manager
Business Development Executive
Business Development Executive
Xsara Kelly
Customer Experience Officer
New Staff Member
Customer Experience Officer
Jamie Gardener
LA Flex Co-ordinator
Submissions Team
Our Submissions team ensures all project documentation meets regulatory requirements and industry standards.
Submissions Manager
Emma Thomas
Submissions Co-ordinator
Morgan Coward
Submissions Co-ordinator
Nicole Dorr
Submissions Co-ordinator
Alex Lewis
Submissions Co-ordinator
New Staff Member
Submissions Co-ordinator
Draft Remodelling Team
Our specialists create detailed plans to optimize energy efficiency in existing structures.
Draft Remodelling Manager
Ray Hefford
Draft Remodelling Officer
Sam Fazakerley
Draft Remodelling Officer
Installations Team
Our Installations team ensures all renewable energy solutions are implemented to the highest standards.
Projects Manager
Business Relationship Manager
Installation Liaison Manager
Sam Kelly
Retrofit Assessor / ASHP Technician
Business Support
Our Business Support team provides the foundation that enables all our operations to run smoothly.
Head of Corporate and Social Responsibility
Head of Training and Development
Samantha Gilling
Surveyor Co-Ordinator
Surveyor Team
Our experienced Surveyors provide detailed property assessments to determine optimal energy improvement solutions.
Richard Clayton
Domestic Energy Assessor / Surveyor
Adrian Maund
Retrofit Assessor / Domestic Energy Assessor
New Staff Member
Domestic Energy Assessor / Surveyor
Contact us

Headquarters
Our main office is conveniently located at Unit 11, Milland Road, Neath, Neath Port Talbot, SA11 1NJ. Situated in a central location, we welcome you to visit us for personalized consultations and face-to-face discussions about your energy solutions.
Phone Number
Connect directly with our renewable energy specialists at:
Tel: 01792 446 646
Our dedicated team is available to provide expert guidance Monday through Friday, from 8am to 4pm.
Email
For comprehensive inquiries, detailed quotes, or specific project discussions, reach us at info@cteco.co.uk. We pride ourselves on prompt communication, with responses typically within one business day.
At CT Energy Consultants, we're dedicated to excellence in renewable energy solutions. Whatever your preferred method of contact – visiting our office, calling our specialists, or sending us an email – our knowledgeable team stands ready to guide you through every step of your sustainable energy journey.
Check Your Eligibility for Funding
What is ECO4 Funding?
ECO4 is the government's flagship Energy Company Obligation scheme that provides substantial funding for comprehensive home energy efficiency improvements. It specifically targets low-income households and those vulnerable to fuel poverty, offering financial support for high-quality insulation upgrades, efficient heating system replacements, and renewable energy installations—all designed to create warmer, more comfortable, and significantly more energy-efficient homes while reducing carbon emissions.
What is LEAP Funding?
LEAP (Local Energy Advice Partnership) delivers personalized, impartial energy advice alongside practical support to eligible households. This valuable initiative provides funding for essential energy-saving measures, including smart heating controls, energy-efficient LED lighting, and professional draft-proofing solutions. These improvements can dramatically reduce your energy consumption, lower your monthly bills by up to 30%, and enhance your home's comfort and environmental sustainability.
What is GBIS Funding?
GBIS (Green Business Incentive Scheme) offers substantial financial support to forward-thinking businesses committed to implementing sustainable energy solutions. This comprehensive scheme provides generous grants and targeted incentives for renewable energy installations, energy efficiency improvements, and strategic carbon reduction measures. By accessing GBIS funding, businesses can significantly reduce their environmental footprint while simultaneously cutting operational costs and strengthening their green credentials in today's eco-conscious marketplace.
What is LA FLEX Funding?
LA Flex (Local Authority Flexible Eligibility) is an innovative UK government initiative under the Energy Company Obligation (ECO) scheme that empowers local councils to establish their own tailored criteria. This approach identifies households that, despite not receiving means-tested benefits, are experiencing fuel poverty or vulnerability to cold living conditions. Eligible residents may receive fully-funded or heavily subsidized energy efficiency improvements, including comprehensive insulation, modern heating system upgrades, or renewable energy installations such as solar panels. Eligibility typically considers factors like household income (generally under £31,000), health conditions exacerbated by cold environments, or households with young children, elderly residents, or disabled occupants. Since specific criteria vary between local authorities, we recommend contacting your council directly or allowing our specialists to determine your qualification status.
Substantial Financial Support
Access transformative funding schemes that can dramatically reduce or completely eliminate the costs of premium renewable energy installations and efficiency improvements for qualifying homeowners and businesses.
Quick Eligibility Assessment
Our user-friendly assessment process takes just 3 minutes to complete and instantly determines which specific funding opportunities you qualify for based on your unique circumstances, property type, and energy requirements.
Personalized Expert Guidance
Our dedicated funding specialists will personally guide you through every step of the application journey, ensuring you maximize all available financial support while handling the complex paperwork and technical requirements on your behalf.
News

Beat Rising Energy Costs – Discover How You Can Save with ECO4!

Concerned about the upcoming energy price increases? Ofgem has announced a 6.4% rise in the energy price cap, pushing the average household bill to £1,849 per year. As energy costs continue to climb, now is the perfect time to take decisive action and reduce your energy bills permanently. Understanding the Energy Price Changes From 1 April to 30 June 2025, energy prices will increase to: Electricity: 27.03 pence per kWh with a daily standing charge of 53.80p Gas: 6.99 pence per kWh with a daily standing charge of 32.67p This translates to an additional £9.25 per month for the average household. High-consumption homes and businesses will face even greater increases. Your Solution to Rising Energy Costs Transform Your Home, Slash Your Bills Don't let rising energy costs burden your finances. Government-backed schemes like ECO4 offer FREE energy-saving upgrades that could dramatically reduce your bills. You may qualify for: ✔ Insulation Improvements Maintain comfortable temperatures year-round while reducing energy waste. ✔ Boiler Replacements Modernize your heating system for better efficiency and lower costs. ✔ Renewable Energy Solutions Generate your own power and reduce dependence on expensive grid electricity. ✔ Smart Energy Management Take control of your consumption with intelligent monitoring and automation. Get Your Free, No-Obligation Survey Check Your Eligibility for ECO4 and Other Support C&T Eco Consultants specializes in connecting homeowners with energy-saving opportunities. You may qualify for free or heavily subsidized improvements if you receive Child Benefit, Universal Credit, Pension Credit, or other qualifying benefits. Additionally, local councils offer complementary funding through programs like ECO Flex, LEAP, and GBIS that could benefit your household. Why Partner with C&T Eco Consultants? ✅ Expert Navigation – We guide you through complex eligibility criteria with ease✅ Effortless Application – We manage all paperwork and administrative requirements✅ Zero-Cost Upgrades – We identify and secure available funding and grants✅ Immediate Savings – Start reducing your energy consumption and costs right away Limited-Time Opportunity – Act Today! With energy prices set to rise, there's never been a better moment to secure funding for home energy improvements. Contact C&T Eco Consultants today to discover if you qualify for ECO4 or other energy support programs. 🔹 Call our experts: 01792 446646🔹 Visit: www.ctecoconsultants.co.uk🔹 Complete our quick eligibility assessment form Don't wait for your next shocking energy bill – take control and start saving today! C&T Eco Consultants – Making Energy Efficiency Accessible for Everyone.

Boiler Troubleshooting: Simple Steps to Get Your Heating Back On

Is your boiler acting up? Don't worry! Here’s a friendly guide to help you troubleshoot some common boiler issues from the comfort of your own home. 1. Boiler Isn’t Turning On: Check the power supply: Ensure your boiler is plugged in and switched on. Inspect your fuse box: Make sure none of the switches have tripped. 2. Boiler Has No Pressure or Low Pressure: Check the pressure gauge: Ideally, your boiler pressure should be between 1 and 1.5 bar. Re-pressurise your boiler: Follow your boiler manual to top up the pressure safely. 3. Radiators Not Heating Up: Check your radiator valves: Make sure they're fully open. Bleed your radiators: Use a radiator key to let trapped air out, helping them heat efficiently. 4. Boiler Making Unusual Noises: Identify unusual sounds: Gurgling often indicates air in the system, banging could indicate low water pressure. Bleed the radiators or re-pressurise the boiler (as above) to resolve. 5. Hot Water Not Working Properly: Check thermostat settings: Ensure your hot water thermostat is set correctly. Inspect the boiler timer: Verify it’s set to come on at the correct times. Still Having Issues? If you’ve tried these steps but your boiler still isn’t working as expected—or if you’re uncomfortable attempting any of these steps—don't hesitate to reach out! Drop us an email at info@cteco.co.uk or call 01792446646 , and one of our friendly representatives will get in touch shortly to support you further. Stay warm, stay comfortable—we’re here to help!

Radiator Troubleshooting: Easy Fixes to Keep Your Home Warm

If your radiators aren’t working as they should, don’t panic! There are a few simple things you can check before needing to call for help. Here’s a friendly step-by-step guide to help you troubleshoot common radiator problems. 1. Radiator Feels Cold at the Top, Warm at the Bottom: Likely cause: Air trapped in the system. Fix: Bleed your radiator using a radiator key to release the trapped air. Make sure you have a cloth or container ready to catch any water. 2. Radiator Feels Cold at the Bottom, Warm at the Top: Likely cause: Sludge or debris buildup inside the radiator. Fix: This may require a power flush by a professional. For now, try turning off all other radiators except the one with the issue to force hot water through it. 3. One Radiator Isn’t Heating at All: Check the radiator valve: Make sure both valves (on either side of the radiator) are open. Balance your radiators: This involves adjusting valves to ensure even heating—check your boiler manual or online guides. 4. All Radiators Are Cold: Check your boiler: It might not be running properly (see our boiler troubleshooting blog!). Check system pressure: If it’s too low, your central heating may not circulate. 5. Radiators Are Only Warm When Hot Water Is On: Likely cause: Your system may need adjustment. Fix: Check your boiler settings to make sure heating is set separately from hot water. Not Confident? We're Here to Help If any of these steps feel outside your comfort zone, or your radiators still aren’t working as they should, drop us an email at info@cteco.co.uk. One of our friendly team members will be happy to get in touch and support you. We're always here to keep your home warm and cosy!

Troubleshooting TRV and Radbot Issues: Get Smart Heating Back on Track

Having trouble with your thermostatic radiator valves (TRVs) or Radbot smart radiator controls? Don’t worry—we’ve got some simple tips to help you get things working again, without needing to pick up the phone. 1. TRV (Thermostatic Radiator Valve) Not Adjusting Temperature Check the valve head: Make sure it’s not loose or stuck. Gently turn it from low to high to see if the pin inside moves. Stuck pin fix: Unscrew the valve head and gently press the pin down with a blunt object (like the back of a spoon). It should spring back up. Still no change? If the pin stays stuck or doesn’t move freely, the valve body might need replacing—contact us for support. 2. TRV Radiator Always Cold Check the valve setting: Ensure the TRV is turned up to a warmer setting. Valve stuck closed: See the stuck pin fix above. A stiff valve can stop hot water from entering the radiator. Other radiators working fine? This likely confirms it’s an isolated valve issue. 3. Radbot Not Responding Check the batteries: Replace with new AA batteries and ensure they are inserted correctly. Reposition Radbot: Make sure it’s fitted tightly to the valve and hasn’t been accidentally knocked loose. Check for error lights: Flashing red lights or no lights may indicate power or connection issues. 4. Radbot Radiator Not Heating Up Check the schedule: Radbot uses room occupancy to heat only when needed. If no movement is detected, it may not trigger heat. Manually override: Press the boost button (+) to open the valve temporarily and check if heat comes through. Other rooms heating? If yes, Radbot may just be in energy-saving mode. 5. Radbot Making Clicking Sounds Normal function: Some clicking is expected as Radbot adjusts the valve. Excessive clicking or no movement: This may suggest a mechanical issue. Try removing and reinstalling the unit. Need Help? If you're still having issues with your TRVs or Radbot units—or you just don’t feel confident trying any of the steps above—email us at info@cteco.co.uk. One of our friendly team members will be in touch to support you. Smart heating should make life easier—and we’re here to help make sure it does!

Air Source Heat Pump Troubleshooting: Quick Fixes You Can Try at Home

Air Source Heat Pumps (ASHPs) are efficient and reliable, but like any heating system, they can sometimes run into issues. Here’s a helpful, friendly guide to troubleshoot common ASHP problems before picking up the phone. 1. No Heating or Hot Water Check the thermostat: Make sure it’s set to the right temperature and mode (heating or hot water). Inspect the controller or display: Are there any error messages? Make a note of them. Power supply check: Ensure the heat pump is switched on and hasn’t tripped at the fuse box. 2. Unit Is Running but Not Heating Effectively Blocked outdoor unit: Make sure the fan and outdoor coils are clear of leaves, snow, or debris. Check room settings: The system may be in eco or low mode, which reduces output. Too many radiators off? Your system may be struggling to circulate heat properly. Keep a few radiators open throughout the home. 3. Strange Noises Popping or gurgling: Usually air in the system—try bleeding radiators. Whirring or vibration: May be normal compressor or fan operation, but ensure the unit is level and mounted securely. Banging or clunking: Could indicate a fault. If persistent, contact us. 4. Ice Build-Up on Outdoor Unit Normal in cold weather: Most systems defrost automatically. Still icy after defrost cycle? There could be an issue with the defrost settings or airflow. Turn the unit off and remove debris gently, then monitor. 5. Poor Efficiency or Rising Bills Dirty filters: Check and clean indoor air filters regularly. Outdoor obstructions: Clear around the outdoor unit for proper airflow. Incorrect settings: Check for excessively high flow temps or boost settings that may be driving up energy use. When to Get in Touch If your heat pump is showing error codes, isn’t responding to your settings, or you’re unsure about what to do next, don’t hesitate to reach out. Send us an email at info@cteco.co.uk, and one of our helpful team members will be in touch to support you. We’re here to make your home energy-efficient, cosy, and stress-free!

Frequently Asked Questions
How do I qualify for free home improvements?
To qualify, you'll need to meet specific eligibility criteria, such as receiving qualifying benefits or having a low household income. In some areas, local authority provisions (known as LA Flex) may also apply.
Don't worry — our friendly team will guide you through this process and help determine your eligibility with ease.
What happens during a survey?
One of our qualified surveyors will visit your property to comprehensively assess its current condition and energy performance.
They'll conduct a thorough property inspection — examining insulation, heating systems, windows, ventilation, and more. They may take photographs and measurements to help design the most appropriate improvements for your home.
Our surveys are non-invasive and typically take just 1–2 hours to complete.
How much will this cost me?
If you qualify for the scheme, it's completely free.
We'll discuss all funding options with you in detail before any work commences. There's absolutely no obligation — you'll always have time to ask questions and make decisions that you're fully comfortable with.
What kind of improvements could I receive?
The improvements depend on your property's specific needs and energy requirements. Common upgrades include:
  • Loft or cavity wall insulation
  • External or internal wall insulation
  • Air source heat pumps
  • Solar panels
  • High-efficiency boilers
  • Smart heating controls
    We'll create a customized plan that best addresses your home's unique requirements.
Will I need to provide any documents?
Yes — typically we'll request:
  • Proof of income or benefits (dated within the last 12 months)
  • Proof of home ownership or landlord permission
  • Photo ID
    Rest assured — our team will clearly communicate exactly what's needed and can assist you in gathering the necessary documentation.
Do I need to own my home to apply?
Not necessarily. Homeowners, landlords, and eligible tenants can all qualify for the scheme.
If you're renting, we'll require permission from your landlord before proceeding with any improvements.
Will I need to move out while the work is being done?
No — most installations are completed while you remain in your home.
We'll coordinate closely with you to minimize disruption and ensure all work is carried out safely and respectfully.
Who carries out the work?
All improvements are implemented by fully qualified and accredited installers who adhere strictly to the PAS 2035:2023 standard.
We only work with trusted professionals and maintain rigorous quality control throughout the entire process.
Is there any aftercare or support once the work is finished?
Yes — we provide comprehensive documentation and guarantees upon completion of all work.
Should you have any questions or concerns at any time, simply contact us. Our support continues even after the improvements are finished.
My ECOFlex Survey is Booked! What happens next?
What is the Survey For?
Our accredited surveyor will visit your home to:
🔍 Assess your property – evaluating its current energy efficiency
🏠 Identify suitable upgrades – including insulation, heating, or renewable energy solutions
🏡 Confirm eligibility details – ensuring you receive the appropriate support
The survey is completely free and carries no obligation for further work. It simply helps us determine which improvements would most benefit your home.
What Documents Will I Need to Provide?
To expedite your application, we need to verify your identification and proof of ownership or tenancy early in the process:
🪪 Proof of Identity – such as passport or driving licence
🧾 Proof of Ownership or Tenancy – including mortgage statement, tenancy agreement, or land registry document
🏡 Proof of Address – such as council tax bill or recent utility bill
💷 Proof of Income (payslips or bank statements) will be requested later to ensure your application remains valid throughout the process.
This streamlined approach maintains your application's currency and prevents unnecessary delays!
What Happens After the Survey?
Once your survey is complete:
🗣️ You'll receive personalized recommendations for optimal home upgrades
🔍 We'll confirm your eligibility and available funding options
🏠 We'll guide you through subsequent steps, including paperwork and installation scheduling
If you qualify for improvements, installation will be arranged at a time convenient for you!
Who Can I Contact for Help?
If you have any questions about the process, our support team is ready to assist:
📞 01792 446646
Book Your Free Home Energy Survey Today
Take the first step toward energy-efficient home improvements at no cost. Our comprehensive property assessment helps identify the best upgrades for your specific needs.
The survey is completely obligation-free and typically takes just 1-2 hours. Our friendly, qualified surveyors will evaluate your property's current energy performance and recommend tailored solutions that could save you money while making your home more comfortable.
Don't miss this opportunity to see how your home could benefit from free energy-saving improvements. Schedule your appointment now!
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